COPLINE is a not-for-profit international law enforcement officers' hotline and we're always seeking retired law enforcement officers in good standing to volunteer on our phone lines. Officers are required to complete an online questionnaire, which will be reviewed by our Director and an additional mental health professional. Volunteers will be required to submit current identification from their LE agency as part of the vetting process. After the review has been completed, the volunteer will be contacted by our Director and advised if they've been accepted by our Director or her designee.
If accepted, the volunteer will be asked to participate and complete a 40 hour mandatory training given by mental health professionals and with expertise in law enforcement stressors as well as hotline personnel who are familiar with hotline methodology. Attending training is not an acceptance to being a retired officer active listener. Not all volunteers asked to the training are necessarily vetted to answer the lines. If vetted, the retired officer active listener is asked for a commitment of 2 eight-hour shifts per month for a year. Volunteers can sign up for more than two shifts per month.
November 8 - 12, 2023
Titusville, Florida
February 21 - 25, 2024
Tucson, Arizona
COPLINE® firmly believes that maintaining your anonymity and confidentiality are essential. Thus, your privacy is at the core of what we do as COPLINE® active listeners. If you are in crisis, we will listen and support you but we will NOT notify any other party unless you provide explicit consent.
At COPLINE® we DO NOT sell, share or provide any data to other entities.
COPLINE®'s name and logo are registered trademarks for the exclusive use of COPLINE®, and they may not be used, copied, reproduced or incorporated in whole or part into any product, service, or item without the explicit written permission of Stephanie Samuels. She can be reached at This email address is being protected from spambots. You need JavaScript enabled to view it.. For further information concerning our trademark enforcement policies, please see the Copyright/Trademark section of our Terms of Service here.